1. Introduction

MindMix BC (“we,” “our,” or “us”) is a private operational consulting and infrastructure firm. We are committed to protecting the privacy and confidentiality of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

Information You Provide Directly:

• Name, email address, phone number, and company name submitted via contact or consultation request forms
• Communications you send us through email or our client portal
• Billing and payment information when engaging our services

Information Collected Automatically:

• IP address and browser type
• Pages visited, time spent on pages, and referring URLs
• Device information and operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Respond to consultation requests and inquiries
• Deliver and manage our operational consulting and infrastructure services
• Communicate updates, project progress, and service-related information
• Improve our website performance and user experience
• Process invoices and manage billing
• Comply with applicable legal obligations

4. Confidentiality & Client Data

MindMix BC operates on a private partnership model. All client information, business data, operational details, and strategic plans shared with us in the course of our engagement are treated as strictly confidential. We do not sell, trade, or disclose client information to third parties without explicit written consent, except as required by law.

5. Sharing of Information

We do not sell or rent your personal information. We may share information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our website or delivering services (e.g., hosting, analytics), bound by confidentiality agreements
• Legal Requirements: When required to comply with a legal obligation, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where privacy commitments will be maintained

6. Cookies

Our website may use cookies to enhance your browsing experience. These may include:

• Essential cookies required for website functionality
• Analytics cookies to understand how visitors use our site

You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

7. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to client data is restricted to authorized personnel only.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, maintain accurate business records, or comply with legal obligations. Client engagement data is retained in accordance with our contractual agreements.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent where processing is based on consent
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

11. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

MindMix BC Email: info@mindmixbc.com Website: mindmixbc.com Client Portal: mindmixbc.com/portal

MindMix BC is committed to maintaining the trust and confidentiality that defines our private partnership model.